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Careers at sylvite

Fraud warning

It has come to our attention that a group of individuals has been extending fraudulent offers of employment to people residing within and outside of Canada. Individuals are being asked to forward on their personal information so that the immigration process can commence. Please be advised that these offers should be considered fraudulent and are acting as a means to steal your information and/or your money.

At Sylvite, we would conduct a personal interview with you prior to any offers of employment being extended. We would never ask for you to provide any money. Also, we would not ask you to provide information for an LMO process prior to an interview, offer and acceptance of same.

We are recommending that you do not respond to any emails extending an unsolicited offer of employment. If you do receive an email of this nature we suggest that you ignore and report it to your local police department. If you have any questions regarding any email received you can contact hr@sylvite.ca.

Sales and Service Representative

Sylvite is currently hiring for the position of Sales and Service Representative at our Agri-Services locations. This position reports to the Branch Manager.

RESPONSIBILITIES

OVERVIEW

  • Effectively present, promote, and sell Sylvite products and services to existing and prospective grower customers
  • Implementation of crop input planning to meet individual grower needs – including soil samples, fertilizer and crop protection recommendations, field visits  
  • Provide timely, accurate, competitive pricing on quotes for approval by the branch manager, while striving to maintain maximum profit margin
  • Achieve agreed upon sales targets and outcomes in coordination with Branch budget and business plan
  • Complete sales planning and reporting as assigned by the Branch Manager including the use of CRM system
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Coordinate sales effort with team members and other branches when necessary
  • Actively participate in continuous learning opportunities for sales, seed, and crop protection
  • Controls expenses to meet budget guidelines
  • Adheres to all company policies, procedures and business ethics codes

SALES AND SUPPORT

  • Support the success of the sales team
  • Support all administrative functions relative to the sales team and customer service.
  • Participate in industry associations, attend related conferences, building network of customers, suppliers and partners.

BUDGETING AND FINANCIAL REPORTING

  • Assist with the budgeting process at the branch level, including regular forecasts for revenue and profit levels and establish appropriate targets.

OPERATIONS AND SUPPORT

  • Participate and support all branch activities to maintain a high level of customer service.

COMPANY KNOWLEDGE AND MUTUAL SUPPORT

  • Become knowledgeable about all Sylvite branches and divisions and the products and services they provide to customers.
  • Demonstrate adherence to ISO standards and other best practices.
  • Documentation of all processes and tasks for which a function is responsible. 
  • Demonstrate a high degree of service to and collaboration with other branches and business units.
  • Provide support to other department members maintaining a sense of team.
  • Provide positive feedback to others when possible; coach others for success.
  • Recommend opportunities for improvement of processes and systems as a result of the function performed or based on observations.
  • Recommend opportunities for reducing costs.

REQUIREMENTS / QUALIFICATIONS

KEY PERSONAL ATTRIBUTES REQUIRED FOR THE POSITION

  • Demonstrate business acumen – includes the ability to analyze factors and market forces that impact profitability, prepare strategic reports, budgets, forecasts, etc.
  • Manage change; mediate and resolve conflict
  • Communication Skills; Developing relationships and partnerships, Presentation Skills
  • Decision Making and Problem Solving Skills
  • Customer Service Orientation
  • Superior Negotiation Skills
  • Represent yourself in a professional manner while working in a team related environment.

EDUCATION, EXPERIENCE AND/OR TRAINING REQUIREMENTS

  • 3+ years in a Sales Related Position
  • 3+ years in Agriculture or related industry
  • University degree or College diploma in agriculture, related field or equivalent experience
  • Proficiency in all Office Software, particularly Excel

WORKING CONDITIONS

  • Physical Environment: Normal
  • Physical Effort: Normal
  • Sensory Attention: Normal
  • Mental Stress: Normal